Gaya APA

MAYANGSARI, Agni S. (2015). Hearty Complaint Handling . Jakarta: Gramedia.

Gaya Chicago

MAYANGSARI, Agni S. Hearty Complaint Handling. Jakarta: Gramedia, 2015. Text.

Gaya MLA

MAYANGSARI, Agni S. Hearty Complaint Handling. Jakarta: Gramedia, 2015. Text.

Gaya Turabian

MAYANGSARI, Agni S. Hearty Complaint Handling. Jakarta: Gramedia, 2015. Print.