Gaya APA

FOSTER, Timothy R V. (2001). How to be better at ... customer care : memberikan perhatian kepada pelanggan . Jakarta: Elex Media Indonesia.

Gaya Chicago

FOSTER, Timothy R V. How to be better at ... customer care : memberikan perhatian kepada pelanggan. Jakarta: Elex Media Indonesia, 2001. Text.

Gaya MLA

FOSTER, Timothy R V. How to be better at ... customer care : memberikan perhatian kepada pelanggan. Jakarta: Elex Media Indonesia, 2001. Text.

Gaya Turabian

FOSTER, Timothy R V. How to be better at ... customer care : memberikan perhatian kepada pelanggan. Jakarta: Elex Media Indonesia, 2001. Print.