Gaya APA
BROWN, Stephen W. (1991).
Service Quality : Multidiciplinaryand Multinational perspectives .
New York:
Lexington Books.
Gaya Chicago
BROWN, Stephen W.
Service Quality : Multidiciplinaryand Multinational perspectives.
New York:
Lexington Books,
1991.
Text.
Gaya MLA
BROWN, Stephen W.
Service Quality : Multidiciplinaryand Multinational perspectives.
New York:
Lexington Books,
1991.
Text.
Gaya Turabian
BROWN, Stephen W.
Service Quality : Multidiciplinaryand Multinational perspectives.
New York:
Lexington Books,
1991.
Print.