Gaya APA
BUTTLE, Francis. (2007).
Customer relationship management = manajemen hubungan pelanggan: consept and tools .
Amsterdam:
Elsevier.
Gaya Chicago
BUTTLE, Francis.
Customer relationship management = manajemen hubungan pelanggan: consept and tools.
Amsterdam:
Elsevier,
2007.
Text.
Gaya MLA
BUTTLE, Francis.
Customer relationship management = manajemen hubungan pelanggan: consept and tools.
Amsterdam:
Elsevier,
2007.
Text.
Gaya Turabian
BUTTLE, Francis.
Customer relationship management = manajemen hubungan pelanggan: consept and tools.
Amsterdam:
Elsevier,
2007.
Print.