Gaya APA
TJIPTONO, Fandy. (2017).
Service management: mewujudkan layanan prima .
Yogyakarta:
Andi Offset.
Gaya Chicago
TJIPTONO, Fandy.
Service management: mewujudkan layanan prima.
Yogyakarta:
Andi Offset,
2017.
Text.
Gaya MLA
TJIPTONO, Fandy.
Service management: mewujudkan layanan prima.
Yogyakarta:
Andi Offset,
2017.
Text.
Gaya Turabian
TJIPTONO, Fandy.
Service management: mewujudkan layanan prima.
Yogyakarta:
Andi Offset,
2017.
Print.